Olivia reached out to us after a storm caused significant damage to her roof. We guided her through the entire insurance process, ensuring she understood each step along the way. As part of our service, we attended her insurance inspection to advocate for her and make sure all damages were properly documented.
During the evaluation period, we placed an emergency tarp over an exposed ridge to prevent further damage while her claim was being processed. Once she received her estimate, we reviewed it and found that she had been given a fair settlement. Olivia agreed to the terms, and we moved forward with the next steps.
We scheduled a meeting with her to go over roofing options, and she selected Atlas Pinnacle Pristine Category 3 in the color Heather Blend. Once the materials were chosen, Olivia paid her deductible, and we proceeded with the installation, successfully completing her roof replacement.